Travel Tips & Guides

General Information Policies for traveling with On Air Adventures

May 21, 2026

TRAVELING OUTSIDE OF USA

You are responsible for ensuring you have proper identification and documentation and meet all requirements for international border crossing. A passport with an expiration date of at least 6 months after the return date of your trip is always needed when leaving or entering the country. On Air Adventures does not accept responsibility for any passenger refused entry into any country due to failure of the passenger to present correct documentation, or failure of country to accept border crossing.

ACCESSIBILITY

Please inform us of any special needs you may have at the time of booking. Please note that we must know in advance if you have a disability that prevents your independence. A capable travel companion who will assume full responsibility for your care and mobility must accompany you. On Air Adventures regrets that it cannot provide individual assistance to guests for wheelchairs, motorized scooters, walking, dining or other needs. Passengers requiring a wheelchair must provide their own collapsible wheelchair. If you choose to bring a motorized scooter, it is your party’s responsibility to load it onto and off of the motorcoach, as On Air Adventures Drivers are not permitted to handle motorized scooters. At the time of your trip’s departure, if it is determined that you are not suited to travel with us, your boarding will be denied and the cost of your trip refunded, less any monies that may have been advanced on your behalf.

COACH SEATING

Seats are assigned at the time of booking, however they are subject to change. There are no assigned seats on transfers to and from piers/airports and on selected tours.

SMOKING

In accordance with the law, smoking of any kind or device is not permitted onboard the coach.

ALCOHOL

Consumption of alcohol is not allowed onboard the coach. Alcohol may be stored onboard the coach as long as it is unopened and secure. Passengers exhibiting disruptive behavior due to excessive use of

alcohol will be asked to leave the tour without refund.

CHARGING STATIONS

Many On Air Adventures motorcoaches offer standard 110-volt electrical outlets at each seat. This amenity is not guaranteed.

BAGGAGE

Each tour guest is permitted to bring one piece of luggage for storage in the luggage bay of the coach. Additional bags will be accepted on day of departure only based on space availability and will not be included in hotel baggage handling (the tour guest is responsible for getting the extra baggage to/from their room). In consideration of our Drivers, every effort should be made to keep luggage weight to a maximum of 40 pounds. Under no circumstances should luggage exceed 50 pounds. We also prefer you use a bag with 8 wheels known as a “Spinner bag” (shown to the right). If luggage exceeds 50 pounds, the guest will be responsible for handling their heavy luggage throughout the trip. A small bag or purse, if carried onto the bus by the tour guest and stored in the overhead compartment on the coach, is permissible. Please do not leave valuables, important documents, or medications onboard, as On Air Adventures is not responsible for items left behind. Although every effort is made to handle our guests’ luggage carefully, we cannot be responsible, assume liability or accept claims for loss or damage to luggage and personal effects. It is important for you to have adequate insurance to cover these eventualities.

LOST & FOUND

Occasionally, guests leave items behind. When this happens, we will do our best to keep track of these items and keep them safe. On Air Adventures is not responsible for any personal items left behind.

HOTEL ACCOMMODATIONS

TRIPLES and QUADS are sold with the understanding that there will be two double beds in the room. ADJACENT ROOM, ADJOINING ROOM and FIRST FLOOR ROOM requests can be made at the time of booking, but are never guaranteed.

DIETARY REQUESTS

Dietary requests and preferences must be provided to On Air Adventures at the time of booking and we will do our best to accommodate them, but they are not guaranteed and are subject to availability. Once you begin your trip, you should remind your Tour Director of your dietary requests and preferences.

APPROPRIATE CLOTHING

All trips operate rain or shine. We suggest you wear comfortable walking shoes or sneakers while on tour. Bring a light jacket or sweater for the motorcoach.

GRATUITIES

The cost of your tour package includes all gratuities for baggage handling at hotel and meals included in the tour unless otherwise specified. Gratuities to individuals noted below are not included in the price of your tour. If you wish, such appreciation may be extended on an individual basis. Customary recognized guidelines are as follows:

• On Air Adventures Motorcoach Driver – $5 per tour guest, per day

• Local Guide – $2-$3 per tour guest for a half-day sightseeing tour, $3-$5 for a full-day sightseeing tour

• Housekeeping Service at Hotel – $2-$3 per room, per overnight (if daily service is available)

YOUNG TRAVELERS

Travelers who are under 18 years old always must be accompanied by an adult (and on multi-day trips must room with an adult).

TRAVEL DOCUMENTS

You can expect to have your travel documents in your possession approximately 14 days prior to departure. Documents include departure and arrival times, departure location, Multi day trips: hotel information, luggage tags, day-by-day itinerary, plus any helpful hints. Your Tour Director or Driver will give you specific times related to your itinerary.

PHOTOGRAPHY

From time to time, On Air Adventures customers may be photographed while on tour and pictures may be posted in our publications, on our website and on social media. If you do not want your picture taken, please alert your Tour Director at the start of your trip.

WEAPONS

No weapons of any type are permitted on our trips at any time. This includes, but is not limited to, firearms, knives, mace, brass knuckles.

EMERGENCY ONBOARD LAVATORY

Every coach is equipped with a lavatory that should be used only in case of emergency. Our Drivers will make every effort to provide a rest stop every 2-3 hours.

COOPERATION and CONSIDERATION

Our professional team of tour experts take pride in creating On Air Adventures exciting vacations. Special effort goes into preparing itineraries, choosing sightseeing stops, as well as providing deluxe motorcoaches and terrific drivers. From the moment you step onboard the coach to the moment you step off, we will do everything possible to make your trip a wonderful travel experience. Our trips are run with you, the traveler, in mind and we will do everything we can to make all our trips enjoyable. We ask that you please understand you will be traveling as a group and personal requests may not be able to be accommodated. Please adhere to the schedule as your promptness will be appreciated by your fellow travelers and is necessary for the smooth operation of your trip. All passengers must leave the motorcoach at meal and rest stops.

SAFETY

When the coach is moving, please remain seated for your safety. When seatbelts are provided, you are responsible for wearing your seatbelt. On Air Adventures is not liable for any injury, loss, damages, claims, or death resulting from any accident or incident if you were not wearing your seatbelt at the time of the accident or incident when the motorcoach is equipped with them. A short video will be shown at the beginning of your trip to familiarize you with motorcoach safety and travel.

TOUR COMPONENTS AND PRICES ARE SUBJECT TO CHANGE

Although every effort is made to operate trips as advertised, On Air Adventures reserves the right to vary itineraries and prices and to substitute hotels, events, or attractions of equal or better quality, if necessary.

TOUR CANCELLATIONS

On Air Adventures reserves the right to cancel or reschedule any tour departure for any reason, including insufficient demand or unforeseeable circumstances. If a tour is canceled prior to departure, On Air Adventures only responsibility will be to refund the amount received for the reservation. On Air Adventures will try to re-book the same vacation with a different departure date, or a similar vacation, but there is no guarantee of availability of offering.

1. Acknowledgment of Independent Contractors

I understand that On Air Adventures LLC (“the Company”) does not own or operate buses, vehicles, hotels, restaurants, attractions, or any other suppliers used during this trip.

All transportation, lodging, meals, and activities are provided by independent third‑party vendors over whom the Company has no direct control.

2. Assumption of Risk

I understand that travel involves inherent risks, including but not limited to:

• Transportation accidents

• Slips, trips, and falls

• Weather conditions

• Illness or medical emergencies

• Delays, schedule changes, or vendor issues

I voluntarily assume all risks associated with participating in this trip.

3. Release of Liability

In consideration for being permitted to participate, I hereby release, waive, and discharge:

On Air Adventures LLC, its owners, employees, contractors, agents, and representatives

from any and all liability, claims, demands, actions, or causes of action arising out of:

• Injury, illness, or death

• Loss, theft, or damage to personal property

• Delays, cancellations, or changes in itinerary

• Actions or negligence of third‑party vendors (bus companies, hotels, restaurants, attractions, etc.)

This release applies to the fullest extent permitted by law.

4. Indemnification & Hold Harmless

I agree to indemnify, defend, and hold harmless the Company from any claims, damages, costs, or expenses (including attorney fees) arising from:

• My actions or conduct

• My failure to follow instructions

• My violation of any laws or regulations

• Any claims brought by other travelers caused by my behavior

5. Medical Authorization

If I become ill or injured, I authorize the Company to:

• Obtain emergency medical treatment on my behalf

• Release my information to medical personnel

• Contact my emergency contact

I understand that I am responsible for all medical costs.

6. Responsibility for Personal Belongings

I understand that the Company is not responsible for:

• Lost or stolen items

• Items left on the bus

• Items left at hotels, restaurants, or attractions

7. Photo & Media Release

I grant permission for the Company to use photos or videos taken during the trip for promotional purposes.

8. Agreement to Follow Instructions

I agree to follow all instructions provided by:

• The tour leader

• The bus driver

• Venue staff

• Local authorities

Failure to comply may result in removal from the trip without refund.

AUTHORITY TO REMOVE OR REFUSE PASSENGERS

In the sole discretion of On Air Adventures, On Air Adventures may refuse transport to any passenger or may require any passenger to leave the tour if it is reasonably believed that the traveler (1) is dangerous to others or to himself or herself; (2) has engaged in, is engaged in, or is threatening to engage in, behavior that may adversely affect the safety, security, comfort, enjoyment, or well-being of the traveler, other passengers or On Air Adventures representatives, including, but not limited to, behavior that is disruptive, verbally abusive, physically abusive, obnoxious, harassing, discriminatory, or obscene; or (3) has failed or refused, or is failing or refusing, to follow On Air Adventures rules and procedures or the instructions of On Air Adventures or its representatives. In the event a passenger is removed, such passenger may be left at any city without any liability to On Air Adventures or its representatives. On Air Adventures shall not be required to refund any portion of the price paid by any passenger who is removed under the terms of this paragraph, nor shall On Air Adventures be responsible for expenses for lodging, medical care, meals, transportation, or any other expenses incurred by the passenger. On Air Adventures shall be entitled to recover from the passenger any costs or expenses incurred by On Air Adventures or its representatives in the removal of the passenger or the exercise or enforcement of this clause.

RESPONSIBILITY STATEMENT

On Air Adventures acts only as the agent for the passenger, accepts no responsibility in whole or in part for any delays, cancellations, inconveniences, loss, damage or injury to person or property, resulting from mechanical defect or failure, of any nature, howsoever caused, or for any substitution of hotels or other event or attraction, as deemed necessary, for any reason such as acts of God, war, terrorism, strike, weather, traffic, or beyond the control of On Air Adventures. On Air Adventures reserves the right to make changes to itineraries with or without notice.